Supporting its partners to provide the best customer experience is part of Haulotte Iberica’s DNA. The subsidiary concluded an agreement with Elevarte, a Spanish rental company based in Madrid, for an enhanced cooperation over maintenance work, equipment upgrade, genuine spare parts use, and continuous training.
A strong partnership
According to Tomás Javier Moreno, Commercial Department Manager at Elevarte “Collaborating closely with a major manufacturer such as Haulotte is a way to stand out from competitors.”
The rental company aims at supplying its customers with fully operational machines. From now on, maintenance and safety inspections will be handled by Haulotte experts so that the equipment will always comply with regulations.
The deal covers 24 machines this year – says Luis Perez Santos, Service Manager at Haulotte Iberica. To ensure customers get the best from Elevarte equipment, the company also decided to systematically use Haulotte’s genuine parts in its workshop and in the field.
Elevarte also decided to implement new technologies on its machines to improve their performance, such as the Haulotte Activ’Shield Bar anti-entrapment innovation on two Star10 AC vertical masts. Other models will soon be equipped with the Haulotte Activ’Energy Management technology to optimize the lifespan of the batteries or with the recent SHERPAL telematics solution, which will help the rental company to take the right decisions at the right time.
Both companies agreed on a training program in the long term to improve the Elevarte’s machines’ knowledge.
Thanks to Haulotte product trainings, our staff will provide our customers with accurate and in-depth knowledge about Haulotte aerial equipment. – added Tomás Javier Moreno.