UD Trucks and Al Masaood senior executives met ahead of the launch of a new facility in Mussafah, Abu Dhabi, that is scheduled to open soon to support the growing number of customers of the Japanese truck manufacturer. This brand-new state-of-the-art service centre will help UD Trucks to meet growing demand without compromising on quality or customer satisfaction, and by putting a high value on uptime.
This new facility will double the brand’s servicing capacity in comparison to its previous facility, providing service space for 30 trucks and 12 body repairs. The number of technicians has also increased substantially – from 21 to 39.
By focusing on providing and delivering the highest quality customer service and after sales support, the new workshop reflects the commitment of both UD Trucks and Al Masaood to positively contribute to the Abu Dhabi and Al Ain communities in accordance with the Abu Dhabi 2030 vision, which seeks to develop a resilient and sufficient infrastructure that can support economic growth in the years ahead.
The workshop is expected to contribute to strengthening UD Trucks’ market share by providing sustainable aftersales services, while Al Masaood will continue to provide the highest standards of support to UD Trucks customers on a larger scale. Also included in the expanded workshop will be a large parts warehouse, which will result in faster turnaround times.