XCMG Machinery announced that the company has set up a new dedicated on-site project service system in Dammam, Saudi Arabia, strengthening its localized service team for greater flexibility and faster response speed.
The move is accompanied by the establishment of XCMG’s transit warehouse, a component warehouse for key projects, and a training center dedicated to offering skill education and certification, showcasing its commitment to providing top-tier, reliable services to customers in Saudi Arabia and beyond, along with its service shops in Riyadh, Jeddah and Tabuk.
“As a pioneer in sustainability who is continuing to push for low-carbon development, XCMG hopes to join hands with our partners in Saudi Arabia to empower the nation’s 2030 vision, foster closer, high-quality China-Saudi collaboration in the Belt and Road Initiative that is built upon the spirit of the ancient silk road,” said Yang Dongsheng, Chairman of XCMG.
XCMG has been targeting the demands by offering a suite of products and services tailored to local market needs. Products like the XE215C excavator, XGS22K aerial work platform, and LW700HV loader, specifically designed for the local unique climate and construction conditions, have been lauded for their efficiency and adaptability following product optimization for the local market.
In line with the Belt and Road Initiative, XCMG has actively contributed to Saudi Arabia’s economic development in recent years, participating in major projects including the Saudi Red Sea Project, the Diriyah Gate Development Authority (DGDA) Project, and the NEOM Project. Through its strengthened service mechanism and warehouses, XCMG plans to develop a more extensive service network in Saudi Arabia and other countries in the Middle East, boosting service efficiency and accessibility for its customers in the region.